Overview
At Odipay Tech Pvt. Ltd., customer satisfaction is our priority. Please note that we provide subscription-based digital services and the following conditions apply regarding refunds:
Nature of Services
- We provide subscription-based digital services which are activated immediately upon payment.
- As these are digital goods that are delivered instantly, we generally do not provide refunds once the service has been accessed.
- New users are provided with a 3-day trial period after registration to evaluate our services before committing to a paid plan.
No Refund Policy
- Once a plan is activated after the trial period, no refund of any amount will be provided under any circumstances.
- By activating a plan, users acknowledge and agree to this No Refund Policy.
- Plans are considered activated immediately upon successful payment after the trial period.
- During the 3-day trial period, users may cancel without charge before converting to a paid plan.
Exceptions
Odipay Tech Pvt. Ltd. does not offer refunds except in cases where it is required by law. Any refund request must be supported by a valid legal claim.
Dispute Resolution
In case of a dispute, users are advised to contact our support team at support@pg.odipay.in for assistance. We will make all reasonable efforts to resolve issues amicably.
Contact Us
If you have questions or concerns regarding this policy, feel free to reach out:
- Email: support@pg.odipay.in
- Phone: +91 96088 50615
Changes to This Policy
Odipay Tech Pvt. Ltd. reserves the right to modify or update this policy at any time. Changes will be effective immediately upon posting on our website.